Hire a private tour guide and learn all about the Lost City of the Incas on a tour from Aguas Calientes. The guided visit runs two to three hours, and the guide walks with you throughout, explaining what you see.
Overview
This is a guide-only service for Machu Picchu, run by TreXperience, for travellers who have already sorted their own entry ticket and transport. A professional local guide meets you in Aguas Calientes, at your hotel, at the train station, or at the main gate of Machu Picchu itself, and walks you through the citadel for roughly two to three hours. The exact length depends on the circuit printed on your ticket, your pace, and what interests you most.
Because Machu Picchu now operates on fixed circuits, the guide adapts the commentary to whichever route your ticket allows, covering the history of the Inca city and the story of its abandonment in the 16th century. Early starts are possible for travellers who want to watch the sunrise over the ruins before the walk begins. The tour ends right after the guided visit inside the citadel, and from there you head back to Aguas Calientes or onward to Cusco on your own arrangements.
It suits independent travellers who have booked their own train and entrance ticket but still want the site explained properly. It does not suit anyone expecting a full day trip from Cusco, since admission, shuttle buses, and trains are all excluded.
What's Included
Included
- Private guide service: Explore Machu Picchu with your own professional local guide.
- Circuit-based: Your guide adapts the tour to the circuit printed on your Machu Picchu ticket.
- Duration: Around 2 to 3 hours, depending on your ticket, circuit, pace, and interests.
Not Included
- Machu Picchu entrance ticket.
- Round-trip shuttle bus tickets between Aguas Calientes and Machu Picchu.
- Train tickets / Transportation from Cusco or the Sacred Valley.
- Gratuities / Tips
Itinerary
- Meet your guidePickup is offered from your Aguas Calientes hotel or the train station, or you can arrange to meet at the main gate of Machu Picchu.
- Ride up to the siteYou make your own way from Aguas Calientes to the entrance. Shuttle bus tickets between the town and Machu Picchu are not included in this service.
- Guided visit of Machu PicchuAround 2 hours inside the citadel, following the circuit printed on your ticket, with commentary on the history and significance of the site. Total service runs around 2 to 3 hours depending on ticket, circuit, pace, and interests.
- Tour ends at the citadelThe guided visit finishes inside the Historic Sanctuary of Machu Picchu, after which you return to Aguas Calientes or Cusco on your own.
What To Expect From The Tour
A few practical points will shape how this booking goes, from ticket logistics to fitness and timing.
- Sort your ticket first. Machu Picchu admission is not included, and the listing is firm that you must book your entry ticket in advance. If tickets are sold out on the official website, this service cannot arrange access for you. At booking you will need to give each participant's entry time, train arrival details, and Aguas Calientes hotel location.
- Passport details required. A valid passport, with name, number, expiry date, and country, is required at booking for every participant.
- Fitness and terrain. The listing asks for a moderate level of physical fitness and states the tour is not wheelchair accessible. Several travellers mentioned moving at their own pace, and reviewers described guides adapting the tour to their group's interests and physical abilities, so the pace can flex to the group.
- Photos are part of it. Reviewers often mention guides pointing out good photo angles and taking group shots along the way.
- Help beyond the walk. Multiple reviewers described guides meeting them at the train station or hotel and helping with bus tickets. This is officially a guide service, but many groups report extra help with logistics in Aguas Calientes.
- Weather and refunds. The listing notes the experience requires good weather, and if it is cancelled for poor weather you are offered a different date or a full refund.
Common issues. The big limitation is that this is guide-only: no Machu Picchu entrance ticket, no shuttle bus between Aguas Calientes and the site, no train from Cusco or the Sacred Valley, and no gratuities are included. The service is not wheelchair accessible and requires moderate physical fitness, and children must be accompanied by an adult. One reviewer reported a no-show due to a double booking in the operator's system, with no answer to calls or texts, which is worth bearing in mind if your ticket window is tight. Weather also matters, since the experience requires good conditions; if it is cancelled for poor weather you are offered a different date or a full refund.
Common Questions
Is the Machu Picchu entrance ticket included?
No. The ticket, the shuttle bus between Aguas Calientes and Machu Picchu, and train transport from Cusco or the Sacred Valley are all excluded. You must book your own entry ticket in advance, and if it is sold out on the official website this service cannot get you in.
Where does the tour start?
The operator can pick you up from your hotel in Aguas Calientes or at the train station, or meet you at the main gate of Machu Picchu. At booking you provide your entry time, train arrival details, and hotel location so pickup can be arranged. The tour ends right after the guided visit inside the citadel.
How long is the guided visit?
Around 2 to 3 hours, depending on your ticket, the circuit assigned to you, your pace, and your interests. The time inside the citadel itself is listed at about 2 hours.
Is this suitable for children or people with limited mobility?
Children can join but must be accompanied by an adult. The tour is not wheelchair accessible, and the listing states travellers should have a moderate physical fitness level and no serious heart or other medical conditions. That said, reviewers reported guides patiently answering children's questions and adapting the tour to their group's interests and physical abilities.
What is the cancellation policy?
Cancel at least 24 hours before the start time for a full refund. Cancellations or changes made inside that 24 hour window are not refunded or accepted, and cut-off times follow local time in Peru. If the operator cancels for poor weather, you are offered a different date or a full refund.
Is this a private tour?
Yes, only your group participates. The guide adapts the route to the circuit printed on your Machu Picchu ticket and tailors the commentary to your interests and pace.